Frequently Asked Questions
Please read our FAQ before sending us a message.
Do you accept returns?
We do, however, we are a small family business that custom produce t-shirts so we would prefer not to process returns unless faulty Return Policy
What are the delivery charges for orders from the Online Shop?
Normally £3.00, however for orders over £30.00 shipping is free
Which payment methods are accepted in the Online Shop?
We accept a variety of different cards & PayPal. We are adding additional payment methods regularly .
How long will delivery take?
Your T-shirt should be with you within 5 working days for mainland UK
How secure is shopping in the Online Shop? Is my data protected?
We use the latest encryption to keep our shop secure.
What exactly happens after ordering?
Once you order we will produce your t-shirt and ship it out to you so you can enjoy it at your local crag
Do I receive an invoice for my order?
Yes we will send you a receipt for your order

