Shipping Policy
Thank you for choosing our climbing T-shirts! We want to ensure that your shopping experience with us is as enjoyable as possible. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
1. Shipping Rates and Times:
- We currently offer shipping within the United Kingdom at a flat rate of £2.99 for all orders.
- Orders over £35 are eligible for free shipping within the UK.
- Please note that shipping times may vary depending on your location and other factors. We strive to process and dispatch orders within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
2. Free Shipping Eligibility:
- Orders totaling £35 or more (after discounts and before taxes) qualify for free standard shipping within the UK.
- If your order includes a mix of qualifying and non-qualifying items, the shipping cost will be calculated based on the total value of the qualifying items.
3. Shipping Methods:
- We use reputable carriers to ensure the safe and timely delivery of your items.
- Standard shipping is the default method for all orders, and delivery typically takes 5-6 business days.
- Express shipping options may be available at an additional cost for customers who require expedited delivery.
4. Order Tracking:
- Once your order is shipped, you will receive an email containing a tracking number. You can use this information to monitor the status and location of your package.
5. International Shipping:
- Currently, we only offer shipping within the United Kingdom. We do not ship internationally.
6. Order Changes and Cancellations:
- To make changes to your order or request a cancellation, please contact our customer support team as soon as possible. Once an order has been dispatched, we may not be able to make modifications.
7. Contact Information:
- If you have any questions, concerns, or need further assistance, please don’t hesitate to reach out to our customer support team at [Support@climbingtshirts.co.uk].
Thank you for choosing our climbing T-shirts. We appreciate your business and hope you enjoy your purchase!